30 Day Notice to Account & Service Fee Changes – Introducing Business Account eTransfers!
Annually, we review our account packages and fees in comparison to the market and competitors and make adjustments accordingly. This years review produced a lot of conversation about our account names (we heard you – they’re outdated!) and so, after surveys with members, surveys with staff, and a whole lot of marketing research, we’re very excited to share that the changes coming include updating our account names, new eTransfers allowances in our business packages, as well as some adjustments to miscellaneous fees that haven’t been adjusted in quite a while. Within our account statements, we are required to give 30 days notice and so all changes will be effective February 1st, 2025.
What’s Changing?
All retail and business account names will be updated to reflect our Life Out Here brand.
We are including eTransfers (and we’re not increasing the fee) for business account packages and adjusting some miscellaneous fees.
See a complete list of account and service fee changes below which come into effect February 1st 2025.
Why are fees increasing?
We are adjusting some fees that haven’t been changed in a long time to better reflect industry pricing and the staff time involved in the work. We are committed to providing great products and services, competitive pricing, and meeting market demands – our new fee changes deliver just that.
What happens with fee income?
When you bank local, you enable us to support and spend here in our region! Banking fee income is invested in our communities, supporting initiatives like school food security programs, seniors programs, regional habitat and species conservation initiatives, arts and culture and socioeconomic inclusion projects through our Community Enrichment Strategy. This income also enables us to support communities like McBride – who lost their only financial institution – by opening our new McBride branch in February.
Personal Account Changes
Please note that there are no fee changes to personal accounts; the only change is the name of the account and all current transaction limits and benefits will remain in place.
| Old Account | New Account |
| Value Intro | For You. |
| Advantage | For You. Plus. |
| Leverage | All In. |
| Ultimate | All In. Plus. |
| Golden Leverage | Golden Everyday. |
| Plan 24 Golden | Golden Savings. |
| Plan 24 Teen | YA. (Youth Account) |
| Kudos | YA. Plus. (Young Adult Account) |
| Plan 24 | Everyday Savings. |
Business Account Changes
We value our business members and after reviewing the market, we’re making some adjustments to include eTransfers in the account packages. At this time we have made the decision not to increase the monthly account fee. We really heard you when you said add eTransfers without a fee increase so that’s exactly what we did! Please note that under the new changes, eTransfers cannot be converted to deposit or withdrawal transactions types.
| Old Account | New Account |
| Platinum included 130 transactions per month | Everyday Business 150 130 transactions + 20 eTransfers |
| Gold included 60 transactions per month | Everyday Business 75 60 transactions + 15 eTransfers |
| Silver included 40 transactions per month | Everyday Business 50 40 transactions + 10 eTransfers |
| Bronze included 15 transactions per month | Everyday Business 20 15 transactions + 5 eTransfers |
| Pay As You Go | Pay As You Go Business |
| Community included 40 transactions per month | Community 40 transactions + 2 eTransfers |
Miscellaneous Fee Changes
These miscellaneous fees are seeing an adjustment – some are personal fees and some are business fees.
| Fee | Old | New |
| Personal Paper Statement Fee *To opt out of paper statements and enroll in electronic statements, follow our tutorial here. | $2.00 | $4.00 |
| Official Cheque | $8.50 | $10.00 |
| Change of Signor | $0.00 | $20.00 |
| Construction Mortgage Application Fee | $250.00 | $500.00 |
| Construction Mortgage Advance Fee | $75.00 | $150.00 |
| Incoming Wire Transfer Fee | $10.00 | $20.00 |
| MemberDirect Business (MDB) Set Up Fee | $0.00 | $20.00 |
| MemberDirect Business (MDB) Modification Fee | $0.00 | $20.00 |
| Annual Review fee for all existing commercial lines of credit $100,000 and less | $0.00 | $150.00 |
Questions
Questions about the new service fee changes coming in February 2025? Visit us online at www.integriscu.ca, or visit any of our representatives in branch for more information.
