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Lost or Stolen MEMBER CARD®

If your MEMBER CARD® debit card is lost or stolen, please contact your branch during normal business hours. After hours, phone 1-866-758-5678 to report a lost or stolen card.


You can view your account online, or call Mastercard’s cardholder support line at 1-800-561-7849. Lost or stolen, phone 1-800-567-8111.

Book an Appointment

Request to meet with one of our experts to discuss your financial needs:

Book for Personal Members
Book for Business Members

Telephone Banking

We have discontinued telephone banking as of October 1st, 2016.  For your convenience, you may still phone our contact centre at 1-866-554-3456 for assistance.


Please fill out the form to submit an inquiry.  We will respond within 48 hours.

Submit a General Inquiry

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®MEMBER CARD is a registered trade-mark owned by Canadian Credit Union Association, used under license.