Here is how we do it.

Introducing INTERAC e-Transfer® Request Money and Autodeposit, two new INTERAC features which allow you to quickly and securely move money between friends, family, and even other businesses.

Autodeposit allows you to receive money via INTERAC e-Transfer® without the need to answer a security question for each transaction – Autodeposit links your email address to your Integris account, so all transfers sent to that address will be deposited automatically and securely into your account.

With Request Money, friends, family, or customers who owe you money will receive an email they can respond to immediately via INTERAC e-Transfer® – and it’ll even remind them if they forget.

Here are some facts about Autodeposit and Request Money.

Autodeposit allows you to receive money via INTERAC e-Transfer® without the need to answer a security question for each transaction – Autodeposit links your email address to your Integris account, so all transfers sent to that address will be deposited automatically and securely into your account.

The Autodeposit feature of INTERAC e-Transfer® has the same bank-grade security as is standard with the INTERAC e-Transfer® service.

To receive money directly into your account with Autodeposit:

  • Log in to your financial institution’s online or mobile banking and navigate to Autodeposit, typically found in the INTERAC e-Transfer® settings.
  • Register your e-mail address and link your account.
  • You will receive an email to confirm your registration.

Watch this video for more information on setting up Autodeposit.

Each time you receive funds through the Autodeposit feature, an email is sent to you with the sender’s name, the amount deposited, and any message the sender included. Once you receive the email, you can verify by checking your balance with our app or online banking, or ask for a balance the next time you visit one of our branches.

Money being sent to a recipient registered for Autodeposit will take the same time as a regular INTERAC e-Transfer® transaction. Most transfers will be sent in near real-time, however, there could be a slight fraud delay based on the amount of the transfer, and if the recipient and sender have a history of e-Transfers. Once the INTERAC e-Transfer® notification arrives, you will have instant access to the money.

To update the email address for an Autodeposit registration, login to Integris Online Banking or the Integris Mobile app and navigate to the INTERAC e-Transfer® Autodeposit tab and choose to edit or delete the rule.

If you have not received the Autodeposit verification email from INTERAC®:

If you have not received the Autodeposit verification email from INTERAC®, be sure to check your junk email folder. If you still cannot find the notification, ensure you have entered the email correctly in the rule, by logging back into Integris Online Banking or the Integris Mobile app.

Be sure to check your junk email folder. If you still cannot find the notification, ensure you have entered the email correctly in the rule, by logging back into Integris Online Banking or the Integris Mobile app.

In order for the Autodeposit feature to work, both the sender’s Financial Institution and the receiver’s Financial Institution must be capable of handling the transfer. If the sender’s Financial Institutions hasn’t upgraded to the new INTERAC e-Transfer® Autodeposit feature, you will still be required to manually answer the Security question.

Autodeposit is FREE! There is no charge to use the INTERAC e-Transfer® Autodeposit service at Integris.

Request Money is a feature within the INTERAC e-Transfer® service where money can be requested from anyone in Canada within the security of your online banking or mobile banking application. Money is requested using an email and when the request is fulfilled, the Requestor is provided with a notification once the funds are available in their account.

  • Log in to your financial institution’s online banking or mobile banking and navigate to INTERAC e-Transfer® Request Money.
  • Add or select a contact and fill out the name and e-mail address or mobile phone number of the person you wish to send the request to.
  • Type in the specified amount you are requesting and select the account you would like the funds to be deposited into. You can also include a personalized message with the request.
  • Once the recipient has fulfilled your request, funds will immediately be deposited into your bank account and you will be notified immediately.

To see the Request Money process in action, watch the video below.

You can send money requests between $10 and $3000 per transaction.

Once sent, INTERAC e-Transfer® Request Money transactions are available for payment for 30 days. INTERAC® will send an email reminder to the recipient automatically after 7 days and you also have the option to send up to 5 manual reminders to request payment within the 30 day time period.

INTERAC e-Transfer® (Send or Request Money) have a fee of $1.50 transaction fee depending on your banking package or the savings account that you send the INTERAC e-Transfer® from and will be applied at month end when you send or request an INTERAC e-Transfer®. Please refer to our Personal Service Fee Listing for further information.

You can send an INTERAC e-Transfer® Request Money to anyone who has a valid phone number or email address and has access to online banking or a mobile banking app. However, if the individuals Financial Institution does not support the Request Money feature they will have to decline the request with a message to the requestor.

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