We’re pleased to share that we will be launching our new public facing website (www.integriscu.ca) on April 28, 2022. In February 2021, we announced that we were starting work on the project and ran a member survey asking for feedback. In April 2021, CEO Alison Hoskins provided an update at our Annual General Meeting, and in the following months we ran several member focus groups with personal members, senior members, and businesses asking for input.
We want to thank our members for all the amazing contributions we received – from the hundreds of survey responses, to the many focus group participants – we couldn’t have done it without you. We’re confident that the new website will provide a better user experience and smoother journey for you – because our design has been made with you in mind.
What is changing?
- The new website will look significantly different following modern web and design standards while maintaining the Integris brand.
- The new megamenu will allow users to easily navigate the site, intuitively finding what they need.
- The new website works to include the accessibility standard WCAG 2.0 to remove barriers for website visitors with disabilities.
- Our new content strategy reduces the amount of content on the page, making it easier to find what you are looking for, faster, and keeps long-form content in our blog.
- The new blog hub categorizes content so that you can search by category rather than by date. It also features key blogs at the bottom of key pages so you can read long-form content if you wish.
- We’ve enhanced our rates pages with more information on deposit and mortgage rates.
What is staying the same?
- Online banking has not changed. The log in button will remain in the same place and also contain a drop down of partner platforms for your convenient log-in access.
- Our online chat which receives hundreds of monthly messages will remain on the site providing a convenient way to get in touch.
- Contact us and application forms will function similarly with a refresh so the branding is updated.
Questions & Feedback
This website project included a great deal of feedback from members and our staff. We completed several internal focus groups reviewing content, and user acceptance testing; however, there may additional feedback you wish to submit regarding our functionality. If you come across something that doesn’t make sense or have a question about the new website, please let us know by sending us feedback.
Launch & Celebration
Join us on April 28, 2022 as we launch the new refreshed Integris website! We look forward to celebrating this milestone achievement with you.
