Market Conduct Code
Quality service you can count on.
Principles in the Code
Credit unions are unique institutions. Operating in Canada for more than 100 years, credit union are financial cooperatives that are governed and financed differently than banks. At credit unions, members are shareholders.
Our primary motivation is providing quality products and services to our members. We are committed to ensuring that our members are completely satisfied with the level of services they receive.
This is our Market Conduct Code.
This overview summarizes a newly produced Market Conduct Code. The Code recognizes the best practice principles we are pledged to follow for soliciting, promoting, advertising, marketing, selling, or distributing our products or services. The Code demonstrates our commitment to the fair treatment of all those who use our services. We believe in fair sales practices, comprehensive access to banking services, transparency and openness, and a reasonable approach to settling complaints. Individuals are entitled to the best possible care of their financial interests. We respect all our provincial regulatory obligations, and continually practice absolute excellence in consumer protection. Our best practices can be summarized in five key principles.
Market Conduct Code Key Principles
Read Our Blog
Protecting Yourself Against Fraud: Fraud Prevention Month
As Fraud Prevention Month unfolds, our Risk Management team has identified some common scams within our community you should be aware of.
2-Step Verification for Integris Online & Mobile Banking Coming!
Integris Credit Union has added 2-Step Verification (2SV) to our online and mobile banking services for enhanced security. Learn more about what it is, how it works, and its importance in our latest blog.
Fraud Prevention Month: A Fraudsters Toolbox
Get Cyber Safe is a national public awareness campaign created to inform Canadians about cyber security and the simple steps they can take to protect themselves…